Last Updated: 13th December 2023
This Privacy Policy describes how kalkansuiteheart.com (referred to as “we,” “us,” or “our”) collects, uses, shares, and protects the personal information of users (“you”
or “your”) under the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.
1. Information We Collect
We may collect various types of personal information when you visit kalkansuiteheart.com or communicate with us. This may include:
Personal details: Name, email address, phone number, postal address, passport details.
Booking information: Dates of stay, flight details, airport transfer preferences, special check-out requests.
Payment details: Credit card information (processed securely through a trusted payment gateway).
2. How We Use Your Information
We use your personal information for the following purposes:
Providing information to you about our holiday let – e.g., providing a quote.
Processing bookings and reservations.
Communicating with you regarding your stay, enquiries, or special requests.
Complying with legal obligations.
3. Legal Basis for Processing
We process your personal information based on one or more legal grounds as permitted by the UK GDPR, including:
Performance of a contract: To fulfil our obligations when you book our holiday apartment.
Consent: When you voluntarily provide information or explicitly consent to specific uses.
Legal compliance: To comply with legal obligations or respond to lawful requests.
4. Sharing Your Information
We may share your personal information with:
Service providers: Third parties assisting in the provision of our services (e.g., airport transfer companies, payment processors).
Apartment property manager and Turkish accountant – information required for tax submission/occupancy declaration to the authorities.
Legal authorities: When required to comply with legal obligations or respond to legal requests.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under the UK GDPR, you have certain rights regarding your personal information, including the right to:
Access and obtain a copy of your data.
Rectify inaccuracies or incomplete information.
Request erasure of your data under certain circumstances.
Restrict or object to the processing of your data.
7. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:
Judy Alexander
Email: judith.ali@icloud.com
Address: 57 Waterside Lane, Gillingham, Kent, ME7 2SE, United Kingdom.
8. How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at the above address. You can also complain to the Information Commissioner’s Office if you are unhappy with how we have used your data.
ICO website: https://www.ico.org.uk
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.